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What Shipping Methods Are Available?

Currently, local delivery has been set up. Further in time, we have plan on partnering with a courier and other transport companies.

Do You Ship Internationally?

We are operating all over Pakistan. However, depending upon case to case we can ship internationally.

How Long Will It Take To Get My Package?

Our top most priority, is to have your shipment delivered to you as soon as possible. However, delays may be caused based on availability of products, weather issues etc.


What Payment Methods Are Accepted?

Following payment methods are accepted

Is Buying On-Line Safe?

Million of online stores, including factoryrates.pk promotes shopping online. However, if you are still uncertain, you may option for Cash On Delivery.

Order & Retunrs

How do I place an Order?

You can place an order online through the factoryrates.pk’ website. Or you may, contact us directly, and our representative will assist you in placing an order, based on your requirements.

How Can I Cancel Or Change My Order?

Our products and services are the best in the market, hence we think, cancellation would not be needed. However, if required you can contact us directly, and our representative will guide you through.

How Do I Track My Order?

You can call us directly, and our representative will assist on your product’s information.

How Can I Return a Product?

We have a return policy, for products. For more information, you may contact us directly.